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Frequently Asked Questions

Getting Started

What is the recommended way of using this site and navigating the conference?
All of ICLR 2020 will be accessed through the main webpage. You can access all parts of the conference using the top menu bar. New content is released daily, so check the Schedule for new videos that are released, and when the live sessions for speaker Q&A and posters are taking place. You can navigate all the papers in the Papers section: you can search for keywords and authors, looking through all papers by skimming titles, or using the visualization tab at the top. We encourage everyone to visit the sponsor hall just like you would at the physical conference and then to participate in as many socials and using the chat tool. If you need any help you can ask one of the on-call helpers on the chat channel.
How can I best plan my time and engage with the conference?
There is a calendar (ics file) that you can import into your calendar tool that will tell you when live sessions are being held each day. You should explore the papers using the Schedule or Papers tab. We think the easiest approach is to create a set of bookmarks of the webpages for papers you want to watch the video of and discuss live during one of the sessions. Another option is the simple text file: create a document consisting of links, organized under the dates and times. In the future, we hope to have a better strategy to organize your engagement; the short notice for going virtual means we need to opt for some simpler strategies.
How can I best engage from my timezone?
Participants and authors are spread out across the world. This is by far the trickiest aspect for virtual ICLR. Most of us are not used to navigating across timezones. The calendar displayed on the website is shown in your local time, and the Google Calendar with all the events is public and can be copied to your personal calendar. Here are some hypothetical interactions from hypothetical people across timezones: On Day 1, April 27, all videos for that day are released at the start of the day (GMT+12). This includes the pre-recorded PC welcome, two invited talks and the 5 or 15 minute videos for the papers in the poster sessions for that day. A participant Maryam from Syndey (GMT+11) decides she would like to join two poster sessions, one at 5 am GMT and one at 8 am GMT (4 pm and 7 pm her time). Earlier in the day, at 10am, she starts by watching both invited talks and posting questions on RocketChat. At noon, she visits a few booths: one on a discussion about optimization, and another for AwesomeCo since she is interested in an internship. At 4 pm, she joins the 2h poster session, browsing posters and joining the Zoom link for posters to listen & ask questions. InvitedSpeaker1 lives in Kenya and has a live Q&A at 5pm Kenyan-time (2 pm GMT). Invited Speaker2 lives in NYC and has a live Q&A at 3 pm his time (7 pm GMT). These happen while Maryam is sleeping, she will watch these recorded Q&A on April 28. Meanwhile, Marek from Lagos is waking up (GMT+1). He has planned to join the live Q&A for both speakers, and the poster session at 12 GMT (1 pm his time). Then he is going to go to a social being held on RL in the evening, at 5 pm. He starts the day, at 9am, by watching the first invited talk, and writing down a few questions. He then watches a 1-hour oral/spotlight session on RL, with two 15-minute orals and several spotlights. He finds this by clicking on the sessions, which can be watched at anytime that day. He joins the live Q&A with InvitedSpeaker1, at 3 pm, and Raises his Hand on Zoom to ask a question (and is then called on to ask, with his audio unmuted). He then watches the second invited talk, and Thumbs Ups a question that was asked by another participant on RocketChat. That live Q&A happens at 8 pm, but he cannot join in the evening. He watches the recorded Q&A the next day, and the question he upvoted was asked and answered. Linli from Seattle is waking up. They marked 10 papers they would really like to investigate deeply. They start by watching all the videos for those papers (9 of them have 5-minute videos, 1 is an oral that is 15 minutes). They also watch three other videos from the set of papers recommended for them. They join two poster sessions, at 5 pm GMT and 8 pm GMT (10 am and 1 pm their time). Fortunately, 8 of the 13 papers they watched videos for are in these poster sessions, and they can chat with the authors. They know the live Q&As happen at 2 pm and 7 pm GMT, which is 7 am and noon in their time. They decided to watch both videos the day before (on Monday), and post a question on RocketChat about each. They tune in to the second live Q&A, at noon right after the first poster session they attended and right before the second one. Throughout, Participants have discussions (asynchronously) on RocketChat and can post written questions for the authors on the channel for their paper. Authors pop in and write answers to questions for their paper.
What if I have a problem?
If you have any technical difficulties, please contact #helpdesk. If you have a problem with inappropriate conduct, please see the below about Accessibility and Safety.

Website Navigation

What tools and logins do I need?
The website uses three external tools, Rocket.Chat, Zoom and 6Connex. Logins for rocket.chat were created on registration. For other tools you can create them the first time you use the tool. For more details on specific tools, see answers to related questions below. You will not need to download any special software other than a web browser.
How do I register for Rocket.Chat?
You will need an account for Rocket.Chat, which is the text-chat tool that is embedded throughout the site. This would have been created for you on registration. If you registered after this was done, you can request a new one, which will be approved as soon as we can. You can also use this backup invite link https://iclr.rocket.chat/register/J5aqNDEumaRLKP67d to self-register using the web version of Rocket.Chat. Please use the email address you used to register for the conference.
If you're using the web browser Brave ...
Please turn down Shields for iclr.cc, since they interfere with the Rocket.Chat integration.
How do I use Zoom in the browser instead of the App?
Zoom is used for all video sessions, which you can watch using the Zoom app or within the browser. Clicking on the link will ask you to open the video in the Zoom app. If you want to use Zoom in the browser, simply wait a few seconds after clicking the Video link and it will open a browser-based session.
Visiting with Sponsor Hall and booths on 6Connex.
Clicking the Sponsor Hall menu opens a new tab to our sponsor area using a provider called 6connex, which will provide a better experience with which to engage with sponsors. When you click on the Sponsor Hall menu, you will first need to register your email address to access the sponsor site- you only need to provide an email, and do this once. Once in the sponsor site, you can click any of the logos of the sponsors and then visit their virtual booths that have information about their work and find other details about live interaction with them.
What tools and systems requirements are needed?
To access the site you will need a modern browser. This site has been tested with Chrome 80.0+, Brave 1.4.95, Firefox 73.0, and browsers built on Chromium 80.0+.
How can I find other people to chat with during the conference?
The socials are one way to interact and discuss with others. We will also allow participants to make channels on RocketChat. You can create a channel about a topic, and post it to a general channel, so that others who are interested in discussing can join the channel. You can also private message individuals; but please be advised to be careful about harassment and follow the Code of Conduct (https://iclr.cc/public/CodeOfConduct).

Live Interaction

What parts of ICLR are live?
The Poster Sessions, Q&A with Invited Speakers, Virtual Socials, and Sponsors Booth are live. These live sessions occur at specific times, so make sure you look at the Calendar to see what is live right now (see Schedule in menu). You can also use this Calendar to add sessions that you are interested in, to your own personal calendar.
How do I talk to an author at a poster?
Each paper will appear in two different poster sessions. Each paper has two associated Zoom links, one for each poster session. You can only talk to the authors during these live poster sessions. On the page for that paper, you can click the Zoom link for the currently active poster session, and you will join the Zoom session. Please `Raise Your Hand’ to indicate that you would like to ask the author questions. This will put you in a queue, so that the author can keep track of who wants to ask a question next. We also recommend that you watch the video for the poster first, which replaces the typical poster spiel. We want to remind you to be respectful during these conversations (see https://iclr.cc/public/CodeOfConduct).
When I join a Zoom link for a poster, I am put into a waiting room instead of joining. What is wrong?
If an author does not show up for their poster video session, then there is no host for the Zoom link. All non-author participants are put in the waiting room until one of the authors opens the 'start' link. If this happens, please notify #helpdesk.
How do I ask questions of the invited speakers, offline before their live Q&A?
Each invited speaker has a RocketChat channel. Questions for the invited speaker can be posted there. Other participants that are also interested in the question can Thumbs Up the post, to increase the visibility of particular questions.
Can I ask questions of the invited speakers live on Zoom?
The live Q&As will allow for 300 participants. The Zoom webinar allows for questions to be typed. In most cases, especially if there are many questions, the session chair will simply read out the question, for simplicity. However, this is up to the session chair, and in some cases they will allow you to ask a question.
What kinds of Virtual Socials will there be?
There will be a wide variety of Socials this year including: mini-topic focused meetings with invited talks, informal debates, events promoting diversity and inclusion, meetings about challenges faced by the ML and AI community, social get-togethers for like minded people, and many more.

Accessibility and Safety

How do you ensure safe online engagement?
All participants are bound and expected to uphold the conference’s Code of Conduct, which can be found online at https://iclr.cc/public/CodeOfConduct. We have taken several steps to safeguard against `Zoom Bombing` by changing the permissions, types of calls we use, and having moderators with ability to evict participants, amongst others. For text chat, the authors, Workshop organisers, or Social organisers are leaders of their chat and can take steps to prevent trolling, and ensure meaningful conversation. Individual chat entries can be reported as well within the Rocket.Chat tool.
How do I report disrespectful engagement, trolling, or other breaches of the code of conduct?
Please contact iclrhotline-at- gmail.com, where your report will be addressed by our independent consultant who will handle it in an unbiased manner. The conference’s Code of Conduct, which can be found online at https://iclr.cc/public/CodeOfConduct.
Which countries is ICLR accessible from?
We have selected technologies we rely on to run the fully virtual ICLR carefully in order to maximize its reachability. More specifically, we have used our large pool of volunteers from all over the world to check the accessibility of all four services, including Zoom, Slideslive, Rocket.Chat and ICLR Web Portal. From these tests, we have confirmed that these services largely work from any country across the globe, but as we are too well aware, the service status in each country may change overnight. If you have having difficulty accessing any of these services, please report it to us at #helpdesk channel.
General data protection
This site records a very limited amount of data. Data as text in Rocket.Chat is accessible only to registered conference attendees and will be removed two weeks after the conference. Zoom sessions for Poster Sessions and Virtual Socials will not be recorded (other than Q&A sessions with keynote speakers). Videos are hosted by our video partner SlidesLive; more details on Licensing is available from SlidesLive (https://slideslive.com/). 6connex will keep all interaction with sponsors private in line with ICLRs privacy policy. You you can find terms for 6connex here (https://www.6connex.com/legal/) and ICLR's Privacy Policy here (https://iclr.cc/public/PrivacyPolicy).

For Authors

What do I need to know to present my poster?
As an author on the paper, you will be a host on the Zoom link. When you join, it will start the meeting and it will allow others to join. Please join the link 5 minutes early, to be ready to start the session on time. We ask that you pay attention to Raised Hands, and try to discuss with people in the order that they raised their hand. This way they have a rough estimate of how long they might have to wait, and makes for respectful interaction. If someone is monopolizing your time, and you notice many hands are raised, do feel free to say ‘Unfortunately, I have to give some of the other participants an opportunity to ask questions as well’. As a host, you have additional privileges. If someone is being disruptive, or not muting themselves when needed, you can mute them. If someone is being inappropriate and violating the code of conduct, you can eject them from the meeting. If you would like to make an author a co-host, you can do so. Additionally, only hosts can share their screens. You might find it useful to simply keep your screen shared the entire time, so that you can refer to figures in your slides.
What is ICLR doing to mitigate Zoom bombing?
All conference content is restricted to conference attendees are not meant to be shared. We have changed all the defaults for Zoom to prevent disruption to video sessions.This involves changing several settings for greater control, including host-only screen sharing, disabling joining a session before a host, disabling file transfer, and disallowing removed participants to rejoin a video call. Also see answer to question on `How do you ensure safe online engagement?’
What do I do if I have been allocated a poster session that is at a bad time for me?
Each author was given the chance to sign up, on iclr.cc, for two timezones. If you did not fill in the form, we allocated you to remaining sessions. In some cases, authors may have to present outside typical working hours; this is not ideal, but is difficult to avoid for a global virtual conference. We know we are asking a lot of you, and really appreciate your understanding. If you cannot present your poster, you could try to find another author to present the work. If there is absolutely no way for you to present your work (we know childcare is an issue right now), please reach out to us at iclr2020programchairs@googlegroups.com.
I’m an author and think my paper has been accidentally left out of the program, but I can’t find my paper. What should I do?
If you can’t find your paper because of difficulty navigating the website, please contact the help desk at #helpdesk on Rocket.Chat (click on Tech Support on the top of this page). If you still can’t find a resolution, then the likely issue is that your email address for your paper on OpenReview is not associated with your ICLR account. Contact the organisers at iclr2020-virtual-at-googlegroups.com

General

What happens to the recorded talks and QA sessions after the conference?
All the recordings of the talks and live QA sessions, pending the speakers' consent, will be made publicly viewable via Slideslive and ICLR Web Portal after the conference.
Where can I obtain the certificate of attendance?
Please visit https://iclr.cc/Register2?showPanel=3 and click Email Certificate of Attendance
Other Questions?
Contact the volunteers on the #helpdesk channel on Rocket.chat

Tech Support

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